MTX scam by GGG

https://ibb.co/W4rBpNmC

For a price you charging these MTX , one would think they are exactly as shown in the mtx shop meny.

Clipping + not as bright like in the mtx purchase meny.
I want a refund.
Last edited by Werdx_1#3669 on Apr 7, 2026, 10:25:23 AM
Last bumped on Apr 8, 2026, 6:56:41 PM
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Werdx_1#3669 wrote:
I want a refund.

You'll need to contact Support directly about that.
GGG do not offer first-party Technical Support.

Free Technical Support guides created by the community are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
https://www.pathofexile.com/my-account/refund-mtx


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fakswag#5554 wrote:

"
MTX Refund page wrote:
You are unable to refund the following:

  • Account features such as Stash Tabs or Extra Character Slots.
  • Consumable microtransactions such as Mystery Boxes or Skin Transfers.
  • Microtransactions received from opening a Mystery Box.
  • Supporter Packs or any microtransactions received from Supporter Pack purchases.
  • Individual microtransactions from the purchase of a bundle (for example, a Helmet received by purchasing an Armour Pack).
GGG do not offer first-party Technical Support.

Free Technical Support guides created by the community are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
"
Werdx_1#3669 wrote:
https://ibb.co/W4rBpNmC

For a price you charging these MTX , one would think they are exactly as shown in the mtx shop meny.

Clipping + not as bright like in the mtx purchase meny.
I want a refund.


Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.
there is a refund mtx self service on your account settings
"
there is a refund mtx self service on your account settings

Which, as that page notes (as I have quoted above), cannot be used for MTX obtained as part of supporter packs.
GGG do not offer first-party Technical Support.

Free Technical Support guides created by the community are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
"
Werdx_1#3669 wrote:
https://ibb.co/W4rBpNmC

For a price you charging these MTX , one would think they are exactly as shown in the mtx shop meny.

Clipping + not as bright like in the mtx purchase meny.
I want a refund.


Issues like graphical settings can attribute to this sort of issue...that isn't to say that then MTX is a scam but the players mileage may vary
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
"
"
Werdx_1#3669 wrote:
https://ibb.co/W4rBpNmC

For a price you charging these MTX , one would think they are exactly as shown in the mtx shop meny.

Clipping + not as bright like in the mtx purchase meny.
I want a refund.


Issues like graphical settings can attribute to this sort of issue...that isn't to say that then MTX is a scam but the players mileage may vary


not to mention that is a POE 1 supporter pack MTX being made to use in POE 2... there will be differences visually when comparing stuff designed for 1 made to work similarly in the other


this is another reason we need the ability to test MTX in game before purchase(both the ones in the shop and supporter packs)

to many potential variables for how they ultimately look... I know I have passed on many MTX just to avoid having to go refund it after a couple minutes... or having to email for a refund if it was a supporter pack.

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